Following an exceptional 12 months business with repeat and new customer orders and enquiries for the range of high performance, cost-effective Excetek CNC wire cut machine tools, Warwick Machine Tools will go forward concentrating exclusively on providing pre- and post-sales and service support for the brand in the UK and Eire. However, existing UK customers with ONA EDM machines will continue to be supported with the usual, reliable technical backup and service care they are used to.
National Sales Manager, Andrew Kilshaw, explains the rationale behind the decision: “We have had an exceptional long-term relationship with ONA, supplying and supporting customers in many advanced industry sectors and we will not abandon those customers with older and more recent ONA EDM machines as we have the most technical experience and expertise to support them in the UK. However, the continued growth of Excetek demands our full focus and the tough decision was recently taken to end the business partnership amicably.”
Dudley-based Electro-Discharge Limited provides a perfect example of customers returning to WMT for further wire EDM capacity from Excetek. From its impressive facilities the specialist subcontract CNC wire and spark erosion provider supports a diverse engineering customer base. With industry leading quality accreditations and a plant capacity list that features over 30 wire and spark erosion machines. These now include an additional three of the latest generation Excetek CNC wire cut machines, installed to operate automatically at speed, to close tolerances in a ‘lights out’ environment.
Originally established in 1980, Electro-Discharge initially targeted engineering businesses in the West Midlands. However, continued growth, especially in the aerospace sector, means today its customer base is spread across the UK, and its knowledge and services are also prized by international manufacturing companies. To support this global business base the company has added two new Excetek V650Gs and a smaller V400G CNC wire cut machine.
General Manager, Rupin Vadera, says: “Although we were aware of the Excetek range we didn’t initially fully appreciate the capability and functionality offered. We arranged a demonstration at Warwick Machine Tools’ showroom near Kenilworth and everyone was impressed with both the build quality and performance. The price-to-performance ratio is exceptional. The three new ‘VG’ series machines are in addition to two larger V850G machines we installed last year (2017).”
Andrew Kilshaw adds: Electro-Discharge is typical of the type of customers that WMT is supplying Excetek machines to, as they have seen the benefit of the value-to-performance ratio that these machines offer. Couple this to the reliable and friendly support they receive from WMT, and it just goes to prove that Excetek and WMT are a very viable proposition. One that our existing Excetek users come back to time and time again.